# Operations Guide FY3

### Cure like doctors

Doctors do not ask the patients to diagnose the disease. Doctors do not ask the patients to prescribe the medicines. Doctors ask patients to describe the symptoms. Even if the patient rushes to making certain statements, such as “Doctor, I think I have a cancer”, the doctor understands that the patient is not the expert and the doctor does not delegate to the patient the responsibility of curing the suffering of that patient. Doctors gather information that are important in context, such as by asking patients to describe what they did in recent days, or by using monitoring devices such as organ scanning machines. Doctors also do not rush to testing potentially effective medicines on patients and instead keep on gathering more information until they can make confident diagnoses. 

Good doctors consider true solutions for the patients without limiting solutions to the jurisdiction of their discipline. For example, for a patient suffering a vision problem, a doctor in ophthalmology may bring in a doctor in neurology. It is not about what the doctor can do but rather about what need be done for the patient. 

Good doctors do not end at just prescribing the medicine. Good doctors care sincerely and give general advices beyond just consuming the medicines in order to help patients live well. 

### Each brand targets specific people

A brand is made of many campaigns. 

Plan, monitor, and review each campaign each season. 

Campaigns can go on for over a season but a campaign is intended to end. A brand ends when it has no customers or no competitors. 

### Coding with AI

1. Define task as a ticket. 
2. Generate examples and tests. 
3. Use agentic coding. 
4. Review functionality. 
5. Review code refactoring. 
6. Push code changes.