# Tim Call D9674 Class: Mentor Recording: NONE # Call Plan 1. Catch up 1. Wish him happy birthday 2. How is customer support in comparison to sales? 3. How was working from Yosemite last year? 2. Introduce Junwon App Platform 3. Sales and Support 1. Currently, I am targeting technical founders working towards a product. Can you see any other segments of customers who may be good fit? 2. Are you focusing on enterprise or are you expanding to sell to small businesses? What are new challenges of selling to small businesses? 3. How do you provide a great support experience to business customers? Do they reach you via emails or messages? 4. Engineering 1. How big is your team now? How much is engineering? How does engineering break down into data science, backend, frontend? 5. Operations 1. How do you take care of law? 2. Accounting? 3. Any other professional services? Pitch for Junwon App Platform - Junwon App Platform lets developers make online apps where users can sign up, sign in, share contents with and send messages to other users online. - Founders are interested in their domains, not in the broad set of technical tasks that go into developing apps and maintaining the infrastructure. - I provide two things. For the frontend, I give them a React Native shell so that I can deliver the React components they write on multiple OS platforms and make them feel native. For the backend, I abstract away a set of cloud services so that developers can open VS Code, create the first file, and everything is already set up. db.save, and data will be saved to a cloud database. sendNotification, and notification will be sent to the user.